Carmel coordinates the BVEP and Vice Chair meetings and provides secretariat services including preparing accounts and papers. She has 15 years of tourism consultancy experience, specialising in Destination Marketing, MICE, Group Travel and Visitor Information Services. Formerly Marketing Director for the Heart of England Tourist Board and Conference Officer for the University of Liverpool, she works regularly for City of London and local, regional and national tourist boards in the UK and overseas.
Gaëlle provides administrative support to the BVEP, specifically managing the database of Partners and issuing invoices and communications. She is also content manager for its website www.businessvisitsandeventspartnership.com. For the last fifteen years she has been a retained research and analysis associate for TEAM Tourism Consulting and has worked on projects for the World Tourism Organisation (by contributing to the preparation of six publications), European Travel Commission (including on the New Media Trend Watch Project for over ten years), VisitEngland, VisitScotland and Scottish Enterprise and many DMOs and LAs in the UK and around the world. She is also administrator for TEAM, managing financial processes, communications and website and social media updating.