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HBAA Annual Brexit Survey Findings

- Half of UK venues and agents have not prepared for ‘no-deal’

- The influence of Brexit on business and recruitment has increased substantially

Half (50.0 per cent) of hospitality and event venues and agencies have made little or no preparation for a ‘no-deal’ Brexit, 15.6 per cent have done ‘something’ while 34.4 per cent have ’done as much as they can,’ according the 2019 HBAA Brexit survey.

Similarly, 29.0 per cent have prepared ‘as far as they can’ for a Customs Agreement or for Single Market membership, 16.2 per cent have completed ‘some’ preparation for this and 54.8 per cent have again ‘done little or nothing’.

Meanwhile, the HBAA’s third annual Brexit survey of its members also reports that the influence of Brexit on business and recruitment in the industry is increasing substantially.

‘The uncertainty has been difficult,’ is a confidential comment which typifies the views of many respondents on their approach both to preparing for potential outcomes and on how Brexit has impacted on their businesses.

Impact on business

When asked whether Brexit has had a noticeable impact on their business as a whole, only 15.6 per cent this year say it has had none. This is in marked contrast to a year ago when 57.7 per cent reported no impact and that had risen from 47.7 per cent in 2017. While the proportion saying that it has had a significant impact changed very little (6.2 per cent this year, 5.8 per cent last year), the other major change is that the group of those who have noticed a slight impact has grown substantially in the last 12 months from 36.5 per cent to 78.1 per cent.

While many are now noticing some effect, the results are a mixture of both positive and negative. Soon after the vote, some saw a benefit to business from the drop in the value of sterling. Now, there are also reports that the uncertainty has actually had a positive impact for some UK based venues as more businesses have opted to keep their events within the UK instead of going overseas. At the same time many noted that, because of the uncertainty, business was slow or went down in the months before 29 March, the original leaving date.

Major impact on recruitment

The growing impact on recruitment has been striking. 18.7 per cent now report that Brexit has had a major impact whereas 12 months ago that figure was just 9.6 per cent and in 2017, only 2.3 per cent of respondents held that view. Those saying that it has had no effect on recruitment have decreased to 62.5 per cent from 67.3 per cent a year ago and from 80.2 per cent in 2017.

Correspondingly, 19.3 per cent of members have now changed their recruitment policies since the decision to leave the EU, up from 13.7 per cent a year ago. 25 per cent expect to change their policy in the next two years, an increase from 19.2 per cent in 2018.

Angie Mason, HBAA Chair says; “Most organisations are trying to focus on ‘business as usual’ as it is virtually impossible to prepare for every eventuality while the uncertainty continues. But it is proving difficult.

“Whatever the outcome, the need for immediate and long-term action to address recruitment issues is clear. A key element of the solution is the Next Generation, encouraging them to join the industry and helping them to build satisfying careers in it. The HBAA’s current campaign to support the Next Generation is an important step in helping to resolve the impact that Brexit is having on staffing.”

For more information about the HBAA, please see


Notes to editors
Research for the 2019 HBAA Brexit survey was carried out among HBAA members in June 2019. 68 per cent of respondents were from hotels and venues, 32 per cent were from agencies.

HBAA, the trade association for the hotel booking agency, apartment and venue community, has more than 300-member organisations including over 80 agency and 225 venue members who work collaboratively in the accommodation, meetings and events sector.

HBAA drives, promotes and models good business between its members. It champions best practice, ethical working and sound commercial judgement, making HBAA membership the mark of quality assurance for the sector. It operates a Code of Practice which assures best practice between agents, hotels and venues.

For further information about the HBAA please contact Chris Lewis or Jordan Roozpeikar at Clareville; email; This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 020 7736 4022